Ambitious Home Privacy Policy

Last modified: July 27th, 2018

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://ambitioushome.com (the “Site”).

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is to not use our Site. By accessing or using this Site, you agree to this privacy policy. This policy may change from time to time. Your continued use of this Site after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

• “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
• “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
• “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information including credit card numbers, email address, and phone number.  We refer to this information as “Order Information.”

We collect several types of information from and about users of our Site through WooCommerce, including the following information:

• • Customer information you input is sent to our online shipping app UPS.
  • Personal information you input, including: name, address, phone number and/or email address.
  • Abandoned checkout emails

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

How do we use your Personal Information?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).  Additionally, we use this Order Information to:

Communicate with you;

Screen our orders for potential risk or fraud; and

When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

To personalize your experience: your information helps us to better respond to your individual needs.

To improve our website: we continually strive to improve our website offerings based on the information and feedback we receive from you.

To administer a contest, promotion, survey or other site feature.

The email address you provide may be used to send you information, respond to inquiries, and/or other requests or questions.

We collect information from you when you subscribe to a newsletter, fill out a form, enter information on our site, or simply browsing the site.

We may collect personal information from you that you’ve voluntarily submitted to us, such as your name or email address. For example, you may voluntarily submit information to this website when signing up for newsletters or submitting a comment or submitting an inquiry via our contact form. Please note that we keep your contact form submissions for customer service purposes, but do not use the information submitted through these forms for marketing purposes.

Sharing your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use WooCommerce to power our online store. WooCommerce offers payment gateways to both Stripe and Paypal that share data with the payment provider to process the payment. This includes shipping extensions which share data with shipping providers to calculate shipping rates or print shipping labels.

We accept payments through PayPal and Stripe. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.

Please see the PayPal Privacy Policy and Stripe Privacy Policy for more details.

This Site currently uses UPS to calculate shipping rates. To view how they use data, please review their privacy policy: https://www.ups.com/us/en/help-center/legal-terms-conditions/privacy-notice.page

Payments for products and services from the Company are made through third-party resources, including PayPal and Stripe. The Site and Company cannot be held liable for any breach of security or protocol by these third-party entities, and in using them, you agree that if you are damaged in some way as a result of their behavior, that you will pursue only the party that is directly involved in a breach of your information, and will not hold Ambitious Home responsible.

We also use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here:  https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here:  https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.

From time to time, the Site may engage in remarketing efforts with third-party companies, such as Google, Facebook, or Instagram, in order to market the Site These companies use cookies to serve ads based on someone’s past visits to the Site.

Behavioral Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.  For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

   FACEBOOK – https://www.facebook.com/settings/?tab=ads

   GOOGLE – https://www.google.com/settings/ads/anonymous

   BING – https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Do not track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Your rights

If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information is corrected, updated, or deleted. If you would like to exercise this right, please contact us at [email protected]

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.  Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls. Any payment transactions and will be encrypted using SSL technology.

The safety and security of your information also depend on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Site, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our very best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Site. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Site. If we learn of a security breach involving our collection of your personal information, we will inform you and others in accordance with applicable law. If you believe that your personal information has been compromised from our Site, please contact us as described in the Contact Us section.

Data Retention

We store your personal information that we collect for as long as it is needed for the purposes outlined herein only. However, if you ask us to remove personal information from active databases, we may retain it for backups, archiving, prevention of fraud and abuse, analytics, the satisfaction of legal obligations, or where we otherwise reasonably believe that we have a legitimate reason to do so. When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. 

Access, Correction, and Deletion

Subject to certain exceptions prescribed by law, and provided we can authenticate your identity, you may check your personal information to verify, update, or correct it, and to have any obsolete information removed. If you created an account on our Site, you can access and change your online account profile yourself. You also have the right to request that your personal information is deleted or removed without the need for a specific reason, and you have the right to data portability if it should become relevant. You can also ask to review any of the information that we have retained, how we have used it, and to whom we have disclosed it at any time, by contacting us as indicated below under the heading “Contact Us”

You may also ask us to change your preferences regarding how we use or disclose your information, including blocking or suppressing the processing of your personal information or objecting to it being used for certain purposes, as allowed by law, and let us know that you do not wish to receive any further communication from us.  

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [email protected].